Pounds to Pocket Complaints

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Website: https://www.poundstopocket.co.uk
Telephone: 0800 016 3106
Category: Payday Loans

4 Complaints »

After numerous unsuccesful attempts to log into pounds to pocket account i email numerous time to recitify this with no luck. I then recieved an email to say after apply with pounds to pcoket i have been unsuccessful. I did not apply for a loan nor did i even log into my account. I email my disatifaction and recieved a reponse. To say my complaint was closed and someone had tried to contact me. (I had recieved no call nor did i recieved an out of officer.) The explanation i recieved was that when i logged into my account (which i did not) the systerm began to run checks on me and this is the reason i was unsuccesfull. I responded to say i was unhappy with this response as i did not log into my account and i did not update my details. I feel totally distressed i am going to be appling for a mortgage and feel this black mark on my credit history could prevent me. I have recieved no emails back from the cowboy company and i have also emailed to request a copy of my file, which i should recieved under the data protection act, i have recieved no emails or phone calls.

Complaint by
Amy Rafter
February 14, 2014 @ 3:34 pm

Same thing happen to me,I had 3 loans with them with I have paid in full months earlier then I logged in to my account and without submitting any application for new loan I got declined.how can you decline me without sending an application,now the left a bad mark on my credit rating and I do not know what to do.My advice avoid them at all cost when you call them you call get diverted from Uk to USA and I am not sure if they are allowed to operate in Uk.

Complaint by
April 2, 2017 @ 2:20 pm

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Complaint by
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Complaint by
November 30, 2020 @ 2:15 am

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