About Us

The Complaints Department (complaintsdepartment.org) has been set up to give you, the Great British Consumer, a place to air your grievance against faulty products, shoddy service and general mistreatment from companies wherever you may have found it.

If you’ve receive less than satisfactory service from a company, bought a product that is not fit for purpose or been ripped off and you’ve failed to get any sort of recompense from the company in question, tell us here on this complaints website. We want to hear about it!

The Complaints Department is also the place to come to find out if a company is worth using in the first place; if there are hundreds of dissatisfied customers, all with stories of woe to tell, then perhaps there is no smoke without fire.

Go on, tell us your complaint – we’re the complaints department and we want to hear it.