Churchill Complaints

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Website: http://www.churchill.com/
Telephone: 0800 032 4829

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I have had car insurance with you for many years and was pleased years ago to be offered a complimentary break down cover at no cost. I have just realised that I have actually paid almost £50.00 for at least three years for breakdown cover that has been discretely added into the cost of my insurance. I have never asked for the cover and have never agreed to pay for the cover. I have not used it. When having my renewal notices each year I trust that I can ‘do nothing’ as your notices say. I do not expect to have extras added to my policy without my knowledge. I would like a refund on the money I have paid for a service I never bought. My address is 9 Cae Bron, Brackla, Bridgend, CF31 2HQ and policy number is 69108997. Please respond. Regards Kay Rowlands

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Complaint by
Kay Rowlands
January 30, 2013 @ 4:04 pm

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